The implementation is much better than what was in place previously.

Because of how it has been built, any new "systems" can be brought on more easily in future. We are delighted with the attention to detail and thoughtfulness of how it has been built.

Key to success of the delivery of the encompass programme has been the cohesive working relationship encompass have developed with Integrella, who provide Interfacing resource and expertise, following successful contracting. Working with the HSCNI encompass team the relationships developed have helped foster a team environment which has contributed to the overall success of the encompass Interfacing team. Often Integrella staff go above and beyond to troubleshoot issues, solve problems and deliver solutions often sacrificing personal time to do so. In addition, the technical knowledge of Integrella has helped facilitate encompass to deploy a fully resilient interoperability architecture fit for purpose. We truly value our relationship with Integrella and believe that the cornerstone of our joint success has been partnership and mutual respect.

We needed a solutions partner to take on an application in advanced functionality development but far from a safe steady state. Integrella did so, reversed engineered, analysed and provided what we needed to agree a series of priority-based sprints to get us to our safe go-live.
The approach was agile in every sense, excellent interpretation of functional requirements, daily ‘stand-ups’ so nothing drifted, problem and solution focussed at all times, direct contact with both the project management and development teams.
‘Partner of choice’ might be a cliché phrase. Much used or not it sums up my view of Integrella. We continue to work with the team as our application support provider. Would I work with Integrella on other projects? Of course. Would I recommend their approach, their people and their delivery? Absolutely yes

I'm very impressed by the speed and quality of the work. A big thank you to the team.

We started working with Integrella in May 2021 when we wanted to launch a new electronic patient record system to replace the 200-plus paper and computer systems we were previously used. We worked alongside an incredibly knowledgeable, agile team who were able to answer our queries whilst liaising with over 50 other clinical software vendors to successfully migrate 116 interfaces.
Integrella’s project delivered numerous important benefits to the Trust including improved workflows, improved Quality of Care and Improved Data Analytics and Reporting. I would say that the Integrella team were very professional, quick to help when we required assistance, completed the required tasks in a timely manner, they were easy to communicate with and we all found them extremely friendly.

The Integrella team quickly integrated into our team, they understood our architecture, digital/cloud technologies and agile methodology.
Most importantly they had the right can-do culture which made them an excellent fit for Imagine Learning.
Imagine Learning has ambitious plans which Integrella will play a large part in by assisting us to help scale out our agile teams to deliver them

We cannot speak highly enough about Integrellas knowledge, professionalism, and dedication to our projects. We couldn't have selected a more agile and skilful company to work alongside as Integrella have always been enthusiastic about going that step beyond.

The project went live on time and within budget, which was an achievement considering the strict timeframe to deliver by the end of the year. Without the Integrella contribution it is questionable whether this would have been the case.


Integrella are valued partners and have been key to the success of the migration to a cloud based architecture. The team not only deliver on the technical aspects, but take the time to understand our business and challenge the status quo, to provide the correct solutions. Integrella have a fantastic support capability and go the extra mile when we need them most.